Chatbot development
We build a chatbot that answers your customers day and night, qualifies enquiries and can even estimate a price. So that no enquiry slips away just because you happened to be out on a job.
I want a no-obligation analysisA customer who does not find a quick answer on your website usually does not wait. They close the page and write to your competition. For a local business that is out on jobs or busy in the shop during the day, it is almost impossible to answer every question right away. This is exactly the gap that a well-built chatbot fills, available on your website around the clock.
A modern chatbot today is not just a window with canned replies. It can hold a natural conversation, guide the customer through your offer, ask what matters and hand you a finished, pre-qualified enquiry together with a contact. In some fields it can even estimate a price, so the customer gets an idea before they even call you.
At Bobus Marketing we build chatbots tailored to your specific business, its services and the way you talk to your customers. This is not a generic bot downloaded from somewhere on the internet, but a helper that knows your offer, keeps your tone of voice and genuinely saves you both time and enquiries.
When a chatbot makes sense
A chatbot does not make sense everywhere, and we will tell you that straight. It helps most the businesses that get a lot of repeating questions, handle enquiries outside working hours, or offer a service where the customer needs to quickly check the scope and price. There a chatbot genuinely saves time and captures enquiries that would otherwise go to the competition.
A chatbot does not replace you, it just handles the first contact. It finds out what the customer needs, answers common questions and passes the important part on to you, so you can focus on jobs, not on the same questions over and over. Where a human touch is needed, it hands the conversation over to you.
A chatbot that works for you
From the first conversation design to deployment on your website and ongoing tuning.
A chatbot tailored to your business
We set the chatbot up to know your services, price list and the most common situations. It replies in your tone of voice and sticks to what is true for your business, it does not make things up.
Qualifying and collecting enquiries
The chatbot asks the customer what matters, such as the type of job, location or date, and hands you a finished enquiry together with a contact. You get leads, not just questions.
Ballpark price calculation
In suitable fields the chatbot can calculate a ballpark price right in the conversation. The customer gets an idea immediately and you filter out only the serious enquiries.
Deployment on your website
We deploy the chatbot as a floating window or directly into a page section. It works on desktop and mobile and does not slow the website down.
Reporting and conversation overview
We connect reporting so you can see how many conversations the chatbot has, how many end in an enquiry and what people ask about most. We then use the data for further improvement.
Ongoing tuning based on reality
After deployment we monitor the chatbot and adjust it based on real conversations. We add answers, fine-tune the tone and respond to what customers actually deal with.
How a chatbot comes to life
From brief to live deployment, we guide you through the whole process.
1. Analysis and scenarios
We go through your services and the most common customer questions and design what the conversation should look like and where it should lead.
2. Building and filling
We build the chatbot, fill it with your information and set the rules for how it qualifies enquiries and, where relevant, calculates a price.
3. Testing
We test the chatbot thoroughly on real scenarios so it replies correctly, naturally and does not put anyone off.
4. Deployment and reporting
We deploy the chatbot on the website, connect reporting and keep tuning it based on how customers really talk to it.
A chatbot in real operation
This is not theory. A chatbot like this is already running live with us.
Chatbot for a moving company
For a moving company we built and deployed a chatbot that asks the customer about the details of the move and estimates a price. It runs live and handles enquiries for the company even outside working hours.
Reporting that shows the benefit
We connected a reporting overview to the chatbot with conversions and the most common questions. The client can see exactly how many enquiries the chatbot brought and where the conversation gets stuck.
Ongoing improvement
Based on real conversations and feedback, we repeatedly fine-tuned the chatbot, from the calculation rules to the wording, so it gives customers the most accurate and pleasant answers possible.
Frequently asked questions about chatbots
What is a chatbot good for to a local business?
The chatbot answers customers around the clock, even when you are out on a job or off hours. It captures an enquiry that would otherwise go to the competition, asks what matters and hands it to you together with a contact. In suitable fields it also estimates a price right away.
Can a chatbot calculate a price?
In many fields, yes. We set the calculation rules so the chatbot can work out a ballpark price directly in the conversation based on the customer's answers. The customer gets an idea immediately, which saves time for both of you.
Will a chatbot annoy customers?
A well-built chatbot bothers no one, on the contrary it helps. It is available when the customer needs it and replies quickly and naturally. We design conversations to feel human and lead to a clear result, not to hold people up.
How does the chatbot know what to answer?
We fill it with information about your services, prices and the most common situations. The chatbot sticks to what is true for your business and does not make things up. Whatever it does not know yet, we add based on real conversations.
Does the chatbot work on mobile?
Yes. We deploy the chatbot so it works on desktop and mobile and does not slow the website down. Most customers today search from their phones, so this is a given for us.
Will I see what the chatbot brings me?
Yes. We connect reporting where you will see the number of conversations, how many ended in an enquiry and what people ask about most. We keep improving the chatbot based on this data.
A chatbot is just part of the journey
It shines most on a website that is visible and brings in visitors the chatbot can then talk to.
Take a look also at website creation and management, local SEO, Google Ads management or our case studies.
Want a chatbot that never misses an enquiry?
Start with a no-obligation analysis. We will tell you whether a chatbot makes sense for your business and what exactly it would handle for you.